FAQs

Payment Terms

18% GST is levied on all bookings.
100% payment to be cleared before shoot date.
50% advance to cleared to block dates.

Timings

Studio is operational from 9am - 7pm, Monday-Saturday.

Studio rental is on a 8 hour basis including set up time.
30 mins grace period is allowed for pack up time.
Beyond 30 mins additional charges of Rs 1500/hour will be applicable.

The studio rent will start from the given call time or when the first person from team enters (whichever is earlier), not on the actual time the shoot starts.

Rental time ends when the last person in the group walks out of the studio. Please keep this in mind when planning your shoot.

Damages

We get it, damages can occur during a shoot. We kindly ask our clients to report the damage immediately to avoid unpleasant situations later. Client has to take responsibility for any damages occurred during the shoot by any team member.

Cancellation & Rescheduling

It may of course happen that for whatever reason you have to unexpectedly move your booking to another date. Rescheduling is allowed upto 7 days prior to booking date subject to availability. 

Cancellation 7 days prior to booking date, booking amount will be refunded
Cancellation upto 7 days prior to booking date, 50% of booking amount will be refunded
Cancellation between 7 days and 48 hours prior to booking date, 30 % of booking amount will be refunded
Cancellation 24 hours prior to booking date, no refund of booking amount is allowed.

Equipment

We do not provide any camera or lighting equipment. However we have a panel of vendors and can help organise it for you on actuals.
If HMI, Kino, Baby, softy, arri, Sky panel or any other externally sourced lights are used, Rs 1000/- would be charged as additional electricity charges.

Power Back-up

There is provision for a 22KVA inverter back up.

HAUS RULES

  • Our floor is sacred

    The sets have premium wooden flooring and to maintain the freshness of the studio we have a strict shoes-off policies. Do not enter the set without shoe covers. Extra covers will always be available- please check with Studio Manager.

    Models are exempted during takes. Pay attention to shoes with heels that can damage the floor. Clean streaks and stains immediately.

    Please ensure your equipment including tripods, light stands etc have rubber soles. Do not drag equipment on the wooden flooring.

  • (Gaffer) Tape not allowed

    Based on prior experience and sensitivity of the space, under no circumstances is the use of (gaffer) tape allowed on the floor and walls. Masking tape is the only material allowed for temporary marking.

    It is not allowed to drill/hammer any nails on the wall. You can always replace our artwork with your preference on the existing nail. Remember to put it back when you leave.

  • Extra Attention

    We have crafted this space with a lot of love and request you to treat it like your own home. Please clean up after yourself and leave the space as you found it. We would not want you to find a dirty space with the previous tenants belongings! Put away all the food/drink packages in the large dustbin.

    Switch off all electrical points

    Pick up all paper/plastic/bubble wrap and other packing material

  • Furniture

    It is permitted to carefully move the furniture without dragging it to avoid scratches on the floor.

    It is not possible to switch furniture/props in-between sets unless prior permission has been taken.

    Sets are not to be used as sitting or waiting area. They are meant only to be used during the shoots.

  • Don't risk a fine

    If you don’t handle the floor & walls with care, we will have to charge you with the costs of repainting the wall with the special texture and repairing the wooden floor. This could cost upto Rs 20,000 depending on damages.

  • Our walls are also sacred!

    A special texture has been painted on the walls. Do not lean equipment on the wall and refrain from putting hands on the wall as body oil can stain it. Models are exempted if leaning is required for a particular shot. Please pay extra attention to hair oil.

  • Smoke & Fire

    Due to the safety rules in our building it is not permitted to light smoke or fire. Candles are permitted for short periods of time- kindly do not leave any candle burning for long.

    Fireworks & Smoke Machines are not allowed.

    Smoking in the indoor premises is strictly prohibited. A designated smoking area is allowed in the outdoor area with an ashtray. Please do not leave cigarette butts on the floor of outdoor area.